Everything you need to know about orders, shipping, returns, and our editorial content. Can't find what you're after? Contact us directly.
We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and Klarna (buy now, pay later). All transactions are secured by 256-bit SSL encryption.
You have a 1-hour window after placing your order to modify or cancel it. After that, the order moves to fulfilment. Contact us immediately at [email protected] or call +44 161 832 1378.
Once your order ships, you'll receive a confirmation email with a tracking link. You can also track your order anytime by contacting us with your order number (format: MV-XXXXXX).
Yes. We use Stripe as our payment processor — we never store your card details. All payments are PCI-DSS compliant and protected by 3D Secure authentication.
Yes! We ship to over 40 countries worldwide. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Absolutely. Select "Click & Collect" at checkout and collect from our Manchester store at 55 Pall Mall, King St. Orders placed before 2pm are ready the same day.
We offer a 30-day hassle-free returns policy. Items must be unworn, unwashed, and in original packaging with all tags attached. We provide a prepaid return label for UK customers.
Email [email protected] with your order number and reason for return. We'll send you a prepaid label within 24 hours. Once received, refunds are processed within 3–5 business days.
Yes. Simply return your item and place a new order for the correct size/colour. We'll refund your original purchase as soon as we receive it.
Yes. Every product we sell is officially licensed through authorised distributors. All collectibles, apparel, and accessories are genuine licensed merchandise.
Many items are restocked regularly. Sign up to our newsletter to be notified when sold-out items return. Limited edition collectibles typically don't restock.
55 Pall Mall, King St, Manchester M2 4LQ. A 5-minute walk from Exchange Square Metrolink stop. View on map →
Yes! We love hearing from community writers. Send your pitch to [email protected] with a short outline and 2–3 writing samples. We pay for accepted pieces.
Email [email protected] with the article URL and the correction. We take accuracy seriously and respond within 24 hours.
Still have questions? Our team is online and ready to help.
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